Case Study
Paladina Health
Seasonal Enrollment
Expanding from healthcare to wellness
Services
- Marketing Strategy
- Lead Generation
- Targeted Digital Media
- Creative Development
Paladina Health
Paladina Health is devoted to reducing healthcare costs and improving employee health and wellness. Its solution? Employer-sponsored direct primary care offered as an add-on to existing health benefits. With winter fast approaching, the Paladina Health team was looking to boost member enrollment by tapping into seasonal attitudes and New Years’ “resolutions” regarding health and preventive care.
Perception
Eligible employees weren’t aware of or didn’t understand employer-sponsored health insurance.
Reality
Paladina Health is a one-of-a-kind healthcare provider that uses consumers’ personal health goals to drive the direction of their care.
Insight
Build a communications plan centered on audience goals rather than provider services.

Lead generation programs were uncharted territory for the Paladina Health team, and time was of the essence. So, they turned to 90octane to build an end-to-end strategy to amplify awareness and engagement, connect with potential new members and guide them toward scheduling appointments with Paladina Health providers.


Getting Close and Personal in a Big Way
Accessible, affordable, quality healthcare is a win—no matter who you ask. So we ditched traditional targeting tactics to focus simply on eligible adults. Easy, right? Not quite. The diverse audience meant we couldn’t lean on demographics to infer health preferences. Instead, we dug into focus group research to find that personalized, goal-oriented care was top-of-mind across our audience.


A Successful Season of Wellness
This campaign built Paladina Health up as a trusted, one-of-a-kind healthcare partner. Once campaign metrics started to roll in, the value of that trust became clear:
0%
of landing page visitors who used the online tool enrolled with Paladina Health.
0minutes
The average landing page visit time, illustrating high engagement.
0%
increase in click-through rates on digital advertisements following the first event.
0%
participation rate for the first event.
It goes to show—learning to speak a consumer’s language is just the first step. You also need to use what you hear to create personal value.
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